Notation based on the Specified Commercial Transactions Law
Distributor:CC COMPANY Co., Ltd.
location:Daikanyama Christmas Company, 150-0033, 29-10 Sarugakucho, Shibuya-ku, Tokyo, Hillside Terrace C-13
Please refer to each product page.
Necessary charges other than the product price
- A separate shipping fee will be charged according to the purchase price. Free shipping on purchases of 10,000 yen or more (excluding tax) on the EC site.
- Please note that the transfer fee for bank transfer will be borne by the customer.
- Consumption tax is required separately. Products are listed with tax included.
- Please note that the shipping fee will be borne by the customer for items purchased at the actual store or items not listed on the EC site.
Payment method and timing of payment
You can pay by credit card or bank transfer.
Credit card payment
- Payment will be confirmed when you order the item. The billing date depends on each card company.
- 【please note】Our shop does not hold for a long time.
- Customers who choose to pay by bank transfer are requested to pay within 4 days after placing an order.
- If payment cannot be confirmed within 4 days after ordering, we will assume that you have no intention of purchasing and will cancel your order.
- Please note that we may call you for confirmation.
Delivery time of goods
We will ship the item immediately after confirming payment. It usually takes 2 to 3 business days to ship the item. If the shipment of the product is delayed due to unseasonable weather, the convenience of the delivery company, or any other reason, we will notify you by email.
About returns and exchanges
[Returns and exchanges due to customer convenience]
- We do not accept returns or exchanges due to customer convenience.
- If you decline to receive the item, we may charge a round-trip shipping fee and a 20% handling fee for the item, or the full amount depending on the order status.
- Customers who pay by wire transfer will be refunded to your account by us. At the time of procedure, we will ask for the account information (financial institution name, branch name, branch number, account type, account number, holder name) of the refund destination. In addition, the transfer fee at the time of payment will not be refunded. Please note.
[Returns / exchanges due to product defects]
- In case of initial failure, we will replace it within 7 days of arrival. If it is out of stock, we will give you a full refund.
- The response period is limited to if you contact us within 7 days of arrival.
- In either case, please let us know in advance by email or phone.
Product photo display
We take great care in taking and processing photos in order to faithfully reproduce the image of the actual product, but the color of the actual product may look slightly different depending on the monitor and browser you are using. I will. Please note.
- Revised on December 1, 2nd year of Reiwa
- Revised on November 9, 2nd year of Reiwa
- Established on September 20, 2nd year of Reiwa